Last Updated: July 2025
Thank you for shopping with Roots & Culture Coffee. We are committed to delivering your coffee and merchandise quickly and safely. Please review our shipping policy below.
Coffee Orders: Roasted fresh and processed within 2-3 business days.
Merchandise: Processed within 3-5 business days.
Orders placed on weekends or holidays will be processed on the next business day.
We ship within the United States using trusted carriers such as USPS, UPS, and FedEx. Delivery times are estimates and may vary:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Once your order ships, you will receive a confirmation email with tracking information.
Shipping costs are calculated at checkout based on order weight, size, and destination.
Free Shipping: Orders over $100 within the continental US qualify for free standard shipping.
Please note that shipping rates may vary depending on your state and proximity to our facility in Columbus, Ohio.
At this time, we do not offer international shipping. Stay tuned as we expand our service areas!
We are not responsible for shipping delays caused by carriers, weather conditions, or incorrect addresses provided by the customer. If your order is delayed, lost, or damaged, contact us at info@rootsandculturecoffee.com with your order number for assistance.
Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
For any questions about shipping or your order status, contact:
📧 info@rootsandculturecoffee.com
📱 480-465-9846
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